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Home / Templates/ Customer service/ Customer Churn Survey

Customer Churn Survey

Helps pinpoint why customers cancel a service and what could be improved to keep them.

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What is the main reason for your cancellation?

Price Poor customer service Found a better alternative No longer needed Other

How can we improve our product/service?

Overall how satisfied were you with our product/service?

★ 1 star ★ 2 stars ★ 3 stars ★ 4 stars ★ 5 stars

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