Features Pricing Templates Showcase Claude New

Log in Sign up free

Features Pricing Templates Showcase Log in Sign up free

Home / Templates/ Customer service/ End-User Satisfaction Evaluation

End-User Satisfaction Evaluation

Measures how happy a customer was with the technical support they received. It gathers contact details, a summary of the case and ratings covering the team's knowledge and helpfulness.

Use this template

Already have an account? Log in

In the Claude connectors directory

Tell us about your experience

Submitter Full Name

First Name

Last Name

Submitter Email

Phone Number

Name of the technical support agent under evaluation

First Name

Last Name

Describe the issue for which you requested technical support

First response rating

Resolution rating

How do you rate the knowledge of the person who initially responded to your request?*

Excellent Very good Good Fair Poor

How would you rate the helpfulness of the person who initially responded to you?*

Excellent Very good Good Fair Poor

How do you rate the knowledge of the person who resolved your request?*

Excellent Very good Good Fair Poor

How do you rate the helpfulness of the person who resolved your request?*

Excellent Very good Good Fair Poor

How do you rate the support engineer's understanding of the impact or urgency of your request?*

Excellent Very good Good Fair Poor

Tell us more about skills and requirements

Related templates

After-School Feedback Form Education Agent Coaching Form Customer service Airport Service Quality Survey Customer service Allegation Form Customer service

Browse all feedback templates →

Powerful online forms — builder, logic, products, and teams — at a price that makes sense.

✓ In the Claude connectors directory

Product

Features
Pricing
Compare
Alternatives
Templates
Claude
MCP tools
API
GitHub

Company

Press room
Brand kit
Contact

Legal

Security
Service status
Terms of service
Privacy policy
Cookie policy

© 2026 anota Forms · a Grupo Barrdega company Sitemap Made for people who ask good questions.

Rejoining the server...

Rejoin failed... trying again in seconds.

Failed to rejoin.
Please retry or reload the page.

The session has been paused by the server.

Failed to resume the session.
Please retry or reload the page.