Franchise Onboarding Survey

Ask new franchisees how the opening, training and early support actually went for them. Their answers help you sharpen the onboarding path for future locations.

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What was the experience like transitioning from the sales to the opening phases?

Did the tasks you were given during the opening process adequately explain what needed to be done?

Were there any extra things you wished you had purchased prior to your official opening?

How beneficial was the training process to you?

Not likely

1 2 3 4 5 6 7 8 9 10

Very likely

How was the training process's flow?

Not likely

1 2 3 4 5 6 7 8 9 10

Very likely

Did you find the lecturers to be engaging during the training?

Are you currently using what you learned in the course to your operations?

Was there anything you felt was missing from the training that we didn't cover?

How useful was the in-person product training for you?

Not likely

1 2 3 4 5 6 7 8 9 10

Very likely

Could you please let us know how you felt about the in-person product training? (e.g. any goods that deserved extra practice, whether a longer session would have helped, how engaging the facilitator was)

Did you believe that information was presented properly and effectively throughout the onboarding process?

Did you continue to feel supported by our team after your official opening?

How can we continue to assist you more effectively?

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