IT support ticket

A help-desk ticket with category, urgency, and a screenshot upload.

Use this template

Need technical help?

Your name

First Name

Last Name

Work email

Phone or extension

Issue category

How blocked are you?

I can still work normally It slows me down, but I can work I can't work at all

Subject

Describe the issue

Device and operating system

Asset tag (if any)

Screenshot of the error

Max 10 MB per file · jpg, jpeg, png, gif, pdf

A picture is worth a thousand descriptions.