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Lush Customer Survey

An academic survey exploring what draws shoppers to the Lush cosmetics brand. It looks at buying preferences, how much environmental impact matters to them, how they discovered the brand and a few demographic details.

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In the Claude connectors directory

Please indicate your gender*

Female Male Non-binary Prefer not to say

How old are you?*

Under 18 18-24 25-34 35-44 45-54 55 or older

What do you like most about Lush products?

Natural ingredients Cruelty-free The scent Little or no packaging The results

On a scale of 1 to 10, how important is it to you to buy environmentally friendly products?

★ 1 star ★ 2 stars ★ 3 stars ★ 4 stars ★ 5 stars

Do you prefer shopping in store or online? (tell us why in the next question)

In store Online Both

Please tell us why

What makes you choose Lush over competitors such as Avon or L'Oréal?

Its ethical values Quality Price The in-store experience Recommendations from others

How did you hear about Lush?

Social media Friends or family Walking past a store Online ads Other

Please specify your ethnicity*

Asian Black Hispanic or Latino White Mixed Other Prefer not to say

What is the highest level of education you have completed?*

Secondary school Vocational training Bachelor's degree Master's degree Doctorate

What is your marital status?*

Single Married Divorced Widowed

How many children do you have?*

None One Two Three or more

What is your income?*

Under 20,000 20,000-40,000 40,000-60,000 Over 60,000 Prefer not to say

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