Communication Assessment

A self-assessment that helps someone identify their strengths and growth areas in workplace communication skills.

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Name

Nombre

Apellido

Work Experience

I try to anticipate and predict possible causes of confusion, and I deal with them up front.

When I write a memo, email, or other document, I give all of the background information and detail I can to make sure that my message is understood.

If I don't understand something, I tend to keep this to myself and figure it out later.

I'm surprised to find that people haven't understood what I've said.

I can say what I think, without worrying about how the other person perceives it. I assume that we'll be able to work it out later.

When people talk to me, I try to see their perspectives.

I use email to communicate complex issues with people. It's quick and efficient.

When I finish writing a report, memo, or email, I scan it quickly for typos and so forth, and then send it off right away.

When talking to people, I pay attention to their body language.

I use diagrams and charts to help express my ideas.

Before I communicate, I think about what the person needs to know, and how to best convey it.

When someone's talking to me, I think about what I'm going to say next to make sure I get my point across correctly.

Before I send a message, I think about the best way to communicate it (in person, over the phone, in a newsletter, via memo, and so on).

I try to help people understand the underlying concepts behind the point I am discussing. This reduces misconceptions and increases understanding.

I consider cultural barriers when planning my communications.

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