IT Hardware Issue Report

Funnel device breakdowns, access requests and technology purchase needs through a single intake. Every report arrives with location, urgency, attached evidence and the email of the manager who must approve it. Your service desk can prioritise without chasing details over chat.

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Date

Name

Nombre

Apellido

Location*

Department

Contact Number*

Email*

Request Category*

Purchase requisition*

Desktop computer Laptop Monitor Printer Accessories and peripherals None

New IT request*

New user account Workstation setup Software installation Email account VPN access None

IT problem report*

Device will not turn on Slow performance Keyboard, mouse or screen failure Connection keeps dropping Printing error None

Emergency maintenance*

Urgent repair Safety hazard Power outage Water leak None

Manager or director email*

Describe the problem or the access you need*

Urgency Level*

Low, can wait Medium, affects one person High, affects a whole team Critical, operations stopped

File attachment

Max 10 MB per file

Supervisor approval*

Approved Rejected Pending review

Additional comment

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